What can you do to Help Clients?
As a freelance writer you should always be looking to better your relationship with clients. While this may come easy to some, others have a much more difficult time making this happen. Fortunately, there are many basic things you can do to help clients and forge a better relationship.
1. Make yourself available as often as possible. Over the years I have found that approximately 75 percent of clients will have questions or feedback as you are working for them. It is important that you are available for discussion. This does not mean that you have to take several hours out of your day to personally speak with every client. But you should make yourself as available as possible, by phone and email.
2. Meet deadlines. This should go without saying, but many freelancers overlook the importance. If you want to keep clients happy and ensure that they get what they want, make sure you know your deadline and do whatever it takes to meet it. If you know that this is not going to happen, tell the client as far in advance as possible.
3. Ask if there is anything else you can do in addition to writing. You may be surprised to find that some clients need help in other areas. For instance, you may be able to assist in finding images, with marketing related tasks, etc. Of course, you need to decide which services you do and do not want to offer.
If you want to better assist your freelance writing clients you should make yourself available, meet deadlines, and let them know about all the services you offer.
