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What can you do for Clients?

As a freelance writer, you need to remember one thing: you are not exactly working for yourself. Yes, you are self-employed but at the same time you need to make sure that you are giving clients what they want. Time after time, I find myself asking what I can do for my clients. And in many cases, the answer is not world changing. Instead, it is something small that could make their business run a bit more smoothly.

Here are three things that you can do for freelance writing clients that will show just how much you care:

1. Ask if they need anything else. In addition to sending the work that is requested of me, I always ask clients if I can do anything else for them. Most clients say “thanks but we are set.” But in some cases there are things that I can do to make their life a bit easier. Remember, when you offer additional help you are showing the client that you care about their future.

2. Send your client a gift or card from time to time. This is something that companies, both big and small, do time after time. For instance, you could send out a card and/or box of chocolate to clients this Christmas. While it may cost a few bucks, it is well worth the time and money in the end. Believe it or not, clients appreciate these small gestures of gratitude.

3. Make yourself available. If you want to be known as a high quality freelance writer you should make sure that clients can always get in touch with you. No, this does not mean that you should work 24/7, but it does mean that you should be available during business hours to promptly address questions and concerns. If you want to take things to the next level, give clients your email address and business phone number. 

To show your clients that you really value their business, test the three ideas above. They will definitely help you to make the most of your freelance writing career!

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1 Comment »Freelance WritingJuly 16th, 2008

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