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Tips for Getting Along with a Difficult Client

Dealing with difficult clients is something that every professional has to face at some point in their career. I have found this to definitely be the case as a freelance writer. Even though 99 percent of my clients are fun to work with, there are always some that come along and make things difficult.

Here are three tips that I use when dealing with a difficult client:

1. Do not stoop to their level. Entirely too many people deal with difficult clients by giving them a dose of their own medicine. You should treat every client with respect no matter if they are on your case all the time or extremely easy to work with. There is nothing good that can come from stooping down to the level of your client.

2. Make the expectations clear. Difficult clients often times change their mind from day to day. You should make sure you know exactly what the client expects, and then tell them what you are going to do. It is much easier to stay on track when you verify what the client wants from you. This will do wonders for you, while also making it next to impossible for the client to change things without notice.

3. Do not give the client reason to complain or make things difficult. This goes along with number two. If the expectations are clear, you should be able to deliver high quality content that suits the client’s needs. 

Will these three tips solve all my problems? Maybe, maybe not. I have found them to be very helpful, and at the very least they should make things a bit easier on you the next time a client gives you trouble. 


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Comments OffFreelance WritingJune 4th, 2009

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