How are you communicating with Clients?
Some freelance writers find it difficult to effectively communicate with clients. Are you one of them? If so, the reason for this may be that you donâ€™t know how to communicate with them. There are many methods of doing so and some that I use include: email, phone, instant messenger, snail mail, and Skype. As you can see, there are many ways to communicate with clients. It is hard to believe that some have troubles communicating effectively, but it is true.
There is a big difference between how you can communicate with clients and what you feel comfortable doing. Many freelance writers have told me time after time that they only want to communicate with clients via email. While this may be alright most of the time donâ€™t forget that you are not really in charge. You have to do what is best for your client as well. If they want to communicate via phone on a regular basis you have to be open to doing so; you donâ€™t have any other choice if you want to keep them happy.
Donâ€™t be scared of any method of communication. Everybody has a preference, and that is fine. But remember that you want to make things easy on your clients as well. You may be nervous about phone communication right now, but after a few calls you will enjoy this. It is important to open your eyes to what is out there and realize that effective communication is very important to your overall level of success.
Personally, this is how I feel: I will communicate with clients in whichever manner they want. Some want to talk on the phone, others prefer email, and some even send letters from time to time. If you are open to everything you have nothing to worry about.Â