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Go to Extremes to Please your Clients

Do you go to extremes to please your freelance writing clients? This is not something you will do all the time for all your clients. But those who send you a lot of work and are a true joy to communicate with should be treated as nicely as possible; or at least this is the way I look at things. Simply put, I don’t have any problems going to extremes for clients that have been good to me in the past.

What does it mean to go to extremes for your clients? This all depends on what you mean by the word “extreme.” For me, three ways of doing this are as follows:

1. Check in on a regular basis to make sure that everything is okay. I like to do this with clients because it shows them I care, and also helps to ensure that they have everything they need at all times. You don’t want to go overboard and annoy your clients, but you definitely want to go above and beyond when it comes to making sure that they are all set as far as your work is concerned.

2. Be open to making as many changes as requested. Clients that are respectful and always sending new projects deserve to get exactly what they want. This is not to say that you should turn down other clients when they ask for a few changes here and there. But what it does mean is that you should be more receptive to clients that you have a long term relationship with. After all, you know they are being honest and that they would not hesitate to help you in the same way.

3. Send a gift from time to time. If one of your clients is always doing things for you it is time to return the favor. Believe it or not, there are many affordable gifts that are perfect for most clients. For example, I sent cookies out to several clients this past Thanksgiving and Christmas. Each gift cost $50. While this may seem like a lot it was well worth the time and money because I want my clients to know that I value our relationship.

Do you feel confident that you can implement the above “extremes” into your freelance writing career? If so, go for it. When you go to extremes to please clients it will work out in your favor in the long run.

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Comments OffFreelance WritingFebruary 2nd, 2009

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