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Do your Clients need help?

From time to time you are going to get hooked up with a client that is not sure of what they want. They know they need a freelance writer but are unsure of how to get started, where to go, and what the finished product will look like. This is where you need to step in and become more than just an average freelance writer. You need to show the client you are not only willing to help, but that you can show them every step to take.

Generally speaking, you will know if a client needs help. How so, you may ask? Most of them will tell you upfront. For instance, I began working with a new client last week. Upon starting our relationship he told me that this was his first time hiring a freelance writer, and he really didn’t know how the process worked or what to expect. This opened the door for me to show the client the way. Things have progressed nicely to this point, despite the fact that our relationship is only one week old. I like to believe that I have shown the client how easy it can be to work with a freelance writer.

Of course, there are going to be clients who think they know what they are doing but find out differently as they move forward. In this case you want to make sure the client knows you are available, but at the same time you don’t want to be pushy. Remember, there is a fine line between offering your help and coming across as a “know it all.” You may want to offer your expertise, but don’t push so much that you are seen as being a nuisance.

Some of my clients always ask for my help. Others know exactly what they want, and only ask for assistance from time to time. You are sure to deal with a variety of clients, so make sure you are ready for every situation that comes up. And if you are asked for help you should see this as your big opportunity to prove that you are more than a freelance writer. 

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Comments OffFreelance WritingJanuary 26th, 2009

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